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MCS MyVoIP™
Voice-over-IP quality testing and analysis

 
MyVoIP - VoIP quality testing and analysis

VoIP quality testing

NEW MyConnection Server v9 Just Released! New Features

MCS MyVoIP simulates voice traffic over a UDP connection and measures most important VoIP performance measurements that affect VoIP call quality, namely jitter and packet loss, including the important aspect of packet loss distribution.

MyVoIP is an optional component of the MyConnection Server (MCS) network performance application. MyVoIP supports measuring and reporting any of the major VoIP codec protocols (such as the G7xx codec) deployed by the VoIP service providers, non-standard codec protocols are also supported. This ensures an accurate measure of the connection being tested for the VoIP protocol used.

The MyVoIP test includes an option to test SIP response to help determine if a remote client can establish a VoIP connection. Response times are reported for Register, Invite and Bye.

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MCS MyVoIP

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MCS Modules & Services
MCS NETWORK MODULES
   MyCapacity
   MyFirewall NEW!
   MyHiSpeed NEW!
   MyIPTV
   MyRoute
   MySpeed
   MyVideo
   MyVoIP
   MCS Monitor NEW!
MCS SHARED SERVICES & COMPONENTS
   Automated Remote Testing
   AccessCT appliance
   NetQCheck OEM API
We use the MyConnection Server to measure the call quality and take action in case there are quality issues. MyConnection Server allows e-fon to handle those incidents very efficiently and it is less time consuming to find the problem.
Stefan Meier, CEO, e-fon
Pre-qualify VoIP subscribers Pre-qualify connections for potential VoIP subscribers
Evaluate the network connections of potential subscribers to see the supported level of VoIP quality. The VoIP quality test can be performed via a browser test, and set up as a ‘self-test’ process that the end-user performs on-demand. The MyVoIP test can be easily combined with a speed test and port availability test for a more complete picture of how well a connection will support VoIP.
Test connection for VoIP quality Troubleshoot poor quality connections
By incorporating the VoIP quality test in a support process, problem identification and resolution time can be significantly reduced with quick visibility to the customer connection and the levels of of jitter, packet loss and SIP response. The VoIP test can set up as an end-user initiated browser test, or through the use of remote agents that are managed by support staff with minimal involvement of the customer.
Troubleshoot VoIP problems Perform network assessments for VoIP deployments
Evaluate business networks to determine the support levels of VoIP call quality and call volume. Set up a test process for particular Codec and the number of lines to be simulated. The connection test process can be automated to run the described test at a specified interval for extended periods. The data is automatically logged to a server-side database, the Analysis Tool Kit enables quick summarization of data, correlation of multiple metrics, flexible views and reports.


Use MyVoIP as part of VoIP test portalProvide a 'self-help' connection testing portal for your end-users
Enable browser-based testing for your customers to measure connectivity to your server on-demand. Connection test results are automatically logged to the MCS database for review by support groups.
  • Customize the connection test web page with your branding and messaging
  • Create multiple web pages with different connection testing processes to target specific end-user groups, such as a speed test page that displays basic results and a different speed test page with advanced metrics and reports
  • Combine MCS network modules to perform a series of connection tests in a single web page, such as a VoIP test and application speed test
  • Use the JavaScript API to perform a custom action based on the connection test results, such as dynamically updating the web page or redirect to a new web page to engage the visitor in the next step
    • Perform Automated Network Testing
    MyConnection Server provides multiple technologies that automate the test process to:
  • Enable a pre-qualification process without involving the customer
  • Resolve customer problems in a support managed environment,
  • Resolve intermittent problems requiring long-term continuous testing
  • Identify congestion or regulation patterns over an extended timeline
  • Build a baseline profile of connection performance.

    • The automated testing process can be provided through web-delivered Remote Agents, the AccessCT appliance, or NetQCheck OEM API.